Terms and Conditions 2017-11-24T16:23:42+00:00

Last Updated: October 2017

Welcome to TalkLife. TalkLife Ltd (“TalkLife”, “we”, “our”, “us”) offers visitors (“you” or “your”) the ability to: (1) create personal questions and receive coaching for friends, family, and the public; and (2) coach, comment, discuss, and review results. This agreement (the “Agreement”) sets forth the terms and conditions which govern your use of http://talklife.co and its subsites (“our site”) and the TalkLife app (“our app”).

Please read the agreement carefully. By using our site or our app, you acknowledge that you have read, understood and agreed to be bound by the terms and conditions set forth in the Agreement and the privacy policy (accessible at http://talklife.co/privacy/). If you do not wish to be bound by this Agreement and the privacy policy, you are not authorised to use our site or our app.


You acknowledge and agree that:

(a) our site and our app are for your personal use only and shall not be used by you directly or indirectly in connection with any academic, commercial or governmental endeavour. If you would like to advertise, conduct market research or other survey or research activities for academic, commercial or political purposes please contact us by email at support@talklife.co;

(b) you will use TalkLife for entertainment or informational purposes only. You will not make critical decisions based on feedback from the TalkLife community or experts in the TalkLife community;

(c) you are responsible for everything you post in all areas, including to your profile, comments, and replies, which are publicly accessible;

(d) you will at all times while using our site or our app comply with our Guidelines for Use (which will be made available to you on our site and our app and may be updated by us from time to time) and will ensure that any post or other communication is compliant with these Guidelines for Use;

(e) you will not share phone numbers, home addresses, e-mail addresses or other personal information on the public areas of our site or our app;

(f) you will not distribute or post spam or other unauthorised commercial communication on or through our site or our app;

(g) you will not impersonate anyone else on our site or our app or use another person’s account to gain access to our site or our app;

(h) you will not bully, threaten or harass any user or our site or our app;

(i) you will not post content that contains profanity or explicit images (including nudity or violence) or incites hatred or violence;

(j) you will not upload viruses or other malicious code;

(k) you will not use TalkLife to do anything unlawful, misleading, malicious or discriminatory.

If you notice any user acting in violation of these rules please report this immediately to our system administrators at support@talklife.co.

We reserve the right to remove content and/or delete your account at our discretion, including if you violate any of the terms of this Agreement.


We reserve the right to monitor our site and our peer to peer support app, including any communications made via our app, to ensure compliance with the terms of this Agreement and in accordance with applicable terms of our privacy policy. You agree, however, that unless required by law we do not have any obligation to engage in such monitoring and our liability to you is only as set forth under the section of this Agreement entitled “Disclaimer, Warranties and Liability”. We will not systematically monitor any private message or communication on our site or our app but reserve the right to do so where required by law or requested to do so by a relevant regulator or other authority. By using our site and our app, you acknowledge and consent to our monitoring as described in this Agreement. You expressly agree to waive any rights of confidentiality that you may have in, and to, your communications (if any) when using our site and our app and you agree that you have no expectation of privacy in any of those communications.

Although we monitor the use of our site and our app, TalkLife may contain explicit material uploaded by users. Please exercise caution when using TalkLife for yourself or if authorising the usage for others. We are not responsible for any direct or indirect exposure to explicit images or comments.

We reserve the right to remove any communication or post which is not in compliance with our Guidelines for Use or otherwise may in our absolute discretion be found to be inappropriate or offensive by any of our users.

If you get questions that make you feel uncomfortable, please ignore them or report them to the system administrators. Please do not engage in conversations with people that make you feel uncomfortable in any way.

If you are harassed in any way, please report it to our system administrators or other appropriate authorities immediately.

Please note that if we become aware of any incidents of cyber bullying or consider that any individual is likely to cause harm to themselves or other people we may report such incidents to the appropriate authorities or social workers at our sole discretion.


The use of our site and our app is currently free of charge for personal use. However, where any telephony or data charges are incurred in relation to our app or our site, for example for the purpose of password retrievals or to communicate with friends and family that don’t have TalkLife installed, when you make requests these will be your responsibility and we will not be responsible for the costs of such telephony and data charges. These costs may be charged by your mobile phone carrier and will be solely at your cost based on your contract or arrangement with such mobile phone carrier.


In accordance with our Privacy Policy, we may contact you via email or through our app directly to your device regarding administrative issues, including improvements to our site and our app, for example, in relation to the iPhone app, website, or social integration. In addition, TalkLife may send you emails with content from the TalkLife community, such as our newsletters. In general, by using TalkLife and agreeing to these terms, you are agreeing to be contacted by TalkLife via email with general communications. We won’t abuse this right and will endeavour to provide you with valuable information, however in accordance with our Privacy Policy you may opt out of receiving such communications at any point by clicking on the “unsubscribe” links in any of our emails.

Copyright and Trademark Ownership

As between you and us, you own all the content you post on our site and on our app, and give us a perpetual, royalty-free, freely sublicenseable right and license throughout the world to collect, reproduce, publish, distribute, display, transmit, modify and otherwise use your posted content on our site and our app, and for our own internal purposes. Aggregated and compiled content available through our site or our app is the property of TalkLife or its licensors and may be protected by English and/or international copyright laws. The collection, arrangement and assembly of all content is the exclusive property of TalkLife and protected by English and/or international copyright laws. We grant you permission to share this information via provided utilities (i.e. Facebook), electronically copy, and print copies of content for personal use only. Any other use, including the reproduction, modification, distribution, transmission, republication, or display of the content is strictly prohibited. If you use material other than as permitted by the terms of this Agreement, you may be liable for infringement, misappropriation or other causes of action to the fullest extent of the law.

Do not post media (images, text, video, audio, or other) on our site or our app unless you have full ownership/rights in such media or are otherwise legally permitted to do so.

You may not copy, modify, create a derivative work of, reverse engineer, decompile, or otherwise attempt to extract the source code of the software for TalkLife’s web, mobile, or application experience, or any part thereof.

Other than the personal use licensed above, you may not reproduce any content in any form without first obtaining written permission.

All trademarks, logos, service marks and trade names are proprietary to TalkLife or third parties who have granted TalkLife the right or license to use such intellectual property. TalkLife does not grant, by implication or otherwise, any license or right to use any trademark, service mark, trade name or logo displayed without our prior written consent.

Links to Other Sites

Our tools may contain links to other websites. The linked sites are not under TalkLife’s control, and we do not warrant, represent or assume any responsibility or liability for the accuracy or completeness of the information or software or other materials downloaded from or contained in any linked site or any site contained in a linked site.

Transactions with Others

TalkLife may enable third parties to ask questions or advertise their products or may otherwise describe certain third party services. You agree that any such content shall not be considered an endorsement by us of such products or services, and that we shall not be liable for: (i) your interactions with any entity and/or individual on or through our tools, including but not limited to interactions involving the payment and delivery of goods and services, or (ii) any other terms, conditions, warranties or representations associated with such dealings. Any such dealings are solely between you and such entity and/or individual. You agree that TalkLife is not responsible for any damage or loss incurred as a result of any such dealings.

Disclaimer, Warranties and Liability

You acknowledge and agree that your use of our site and our app are at your sole risk. To the fullest extent permitted by law, neither TalkLife nor its officers, directors, employees, agents, successors or affiliates will be liable to any user of our site or our app or any other person or entity for any:

(a)           indirect, special, incidental, punitive, consequential or exemplary damages;
(b)           loss of profits;
(c)           loss of data; or
(d)           loss of use,

in each case, arising out of the use or inability to use our site or our app, even if TalkLife has been advised of the possibility of such damages, except where liability cannot be excluded in accordance with applicable law.

For any direct losses you or any other person may suffer in connection with your use or inability to use our site or app out liability will be limited to the fullest extent permitted by applicable law to £100.

To the extent permitted by applicable law, TalkLife disclaims any implied warranties of fitness for any particular purpose regarding our site or our app.

Please note that TalkLife does not provide professional support or counselling. Our support team and mentors are not medically qualified and you should not rely on their advice regarding any medical or related matter. If you think you may require professional or medical assistance please make sure that you contact appropriately authorised medical professionals. Although our support team and mentors may suggest or provide details of medical professionals these are just individual suggestions and you should make sure that you independently verify the suitability of such professionals for your particular needs. TalkLife will accept no liability for advice provided by any medical professionals.

We cannot always foresee or anticipate technical or other difficulties. These difficulties may result in loss of data, settings, or other service interruptions. For this reason, you agree that TalkLife services, including the services of our third-party service providers, are provided “as-is” and we do not guarantee the availability of the Talklife services or that any of the features or services will not be interrupted or will be error free.


TalkLife shall have the right, at its sole discretion, to modify, add, or remove any terms or conditions of this Agreement. When we post changes to this Agreement, we will revise the “Last Updated” date at the top of this page and the revised Privacy Policy will come into effect on the date it was posted to our site or our app or as otherwise notified by us. If we make any material changes to this Agreement, we will notify you by prominently posting notice of the changes on our sites and/or our app and, where appropriate, notifying you by email. We recommend that you check this page from time to time to inform yourself of any changes in this Agreement.  By continuing to use our site or our app after we have posted revised terms and conditions you acknowledge that you have consented to the revised Agreement.

Disputes; Venue

You agree that this Agreement is governed by the laws of England without regard to any conflict of law provisions. You agree to personal jurisdiction by and venue in the courts of England.  However, nothing in this Agreement shall prevent you from bringing claims in your own jurisdiction where this is permitted by mandatory law provisions in your country.


Except as otherwise stated, any notice to us shall be given by email to support@talklife.co and any notice to you shall be given to the e-mail address that you provided us during the registration process. Notice shall be considered given the next business day after an e-mail has been sent.